Reference

What bu444 Does With Your Personal Information

When you open an account with us, you share personal details — your name, contact number, and payment wallet information from services like bKash, Nagad or Rocket.

bKash, Nagad, Rocket data handled with careAccount security via OTP verificationYour right to request data changesCookies explained clearlyBangladesh-region eligibility applies
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bu444 What bu444 Does With Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct or delete the personal data we hold about you, the support team is your direct line. You can raise a data request through live chat, email or the in-account help section. We aim to acknowledge your request promptly and work through it in a structured way — verifying your identity first so we know the request is genuinely from you, not a third party.

Live Chat Start a live chat session from inside your account dashboard. Our support team handles data-related queries alongside general account help.
Email Support Send a data request or privacy question to our support email address. Include your registered mobile number so we can verify your account identity quickly.
In-Account Help Go to Settings inside your account, then select Help and Privacy. You can submit a formal data-access or correction request directly from that screen.
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Data security at bu444 runs through several layers. Your account is protected by OTP verification every time you log in from a new device. Payment details linked to bKash, Nagad or Rocket are transmitted over encrypted connections and are never stored in plain text on our servers. We keep clear retention schedules — account data is held while your account is active and for a defined period after closure, after which it is deleted or anonymised. Cookies on our site track session activity and preferences; you can manage cookie settings through your browser at any time.

OTP Login Verification

Every new-device login triggers a one-time password to your registered mobile number, so only you can access the account even if your password is compromised.

Encrypted Payment Data

bKash, Nagad and Rocket transaction details move over SSL-encrypted connections. We do not log full wallet credentials — only the reference data needed to process the transfer.

Defined Data Retention

We hold your account records for as long as your account is open and for a set period after closure, in line with applicable financial obligations. After that window, data is deleted.

Cookie Controls

Our site uses session cookies and analytics cookies. You can block or clear cookies through your browser settings at any time without losing your account access.

Common Questions About Your Privacy at bu444

Below are the questions we get asked most often about how we handle personal data. If your question is not covered here, reach out through live chat or email and we will walk you through it directly.

We collect your name, mobile number and any wallet details you link — such as your bKash, Nagad or Rocket number. We also log your device type and session activity for security purposes.

We store only the transaction reference data needed to process and verify your payment. Full wallet credentials are never stored in plain text; all transfers use SSL-encrypted connections.

Yes. Submit a data-access request through the in-account Help and Privacy screen or via our support email. We verify your identity first, then provide a summary of the records we hold.

Contact us through live chat or email with your registered mobile number. We will confirm the request is from you, then update or remove the relevant records within the timeframe required by applicable law.

We share data only with payment processors, identity verification partners and technology providers. All parties operate under data-protection obligations equivalent to our own. We do not sell your data.

We retain records for a defined period after account closure, as required by applicable financial regulations. Once that retention period ends, your data is deleted or permanently anonymised.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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